Error code 1142

[Joanne7]

User from the Unied States is able to join the meeting hosted in Taiwan. Her screen showed Error Code 1142.  I checked “approved or blocked entry for users from specific countries/regions” settings, but it cannot help.  How can I fix the problem?

[MGSR · Accepted solution]

Hello @Joanne7,

Welcome to the Zoom Community! We're glad to have you here.

To fix this issue, contact the meeting’s host and request access by having the host modify the Approve or block entry for users from specific countries/regions setting, either through their Settings page or by editing the meeting ahead of the next session.

If the issue persists, submit a request to Zoom Support for troubleshooting assistance. Please provide the following:

• What operating system you are using
• What you were doing when you received this error
• Meeting ID, if in a meeting or trying to join/start a meeting