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Why does my video go into a wide angle whenever I speak?

AnnikaDen
Newcomer
Newcomer

When I start my video in a zoom call it's normal. As long as I am muted it stays this way. But when I unmute myself to speak, it goes into a wide angle. 

I become smaller in the center of the video and my background is more visible. This is very irritating, but I don't know how to change this setting.

 

Is there a way I can change this?

 

4 REPLIES 4

convurg
Newcomer
Newcomer

I have the same problem when I use a USB camera... Anyone have any suggestions??

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @AnnikaDen @convurg ! Have you tried to completely uninstall/reinstall the Zoom application? 

 

Keep me updated! 

Moderator 

Zoom Moderator Tea, 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

@CarlaA are you saying that's the solution?  Because I did this recently to solve another issue with scheduling / calendar connections - and now this out of nowhere.   Zoom really needs to get better at testing upgrades 

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi Gavin! Many times simply uninstalling/rebooting/reinstalling fixes pesky bugs. This is usually our first troubleshooting step. Let me know if it does not help! 

 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?