cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Why does my video go into a wide angle whenever I speak?

AnnikaDen
Newcomer
Newcomer

When I start my video in a zoom call it's normal. As long as I am muted it stays this way. But when I unmute myself to speak, it goes into a wide angle. 

I become smaller in the center of the video and my background is more visible. This is very irritating, but I don't know how to change this setting.

 

Is there a way I can change this?

 

4 REPLIES 4

convurg
Newcomer
Newcomer

I have the same problem when I use a USB camera... Anyone have any suggestions??

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @AnnikaDen @convurg ! Have you tried to completely uninstall/reinstall the Zoom application? 

 

Keep me updated! 

Moderator 

Zoom Moderator Tea, 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

@CarlaA are you saying that's the solution?  Because I did this recently to solve another issue with scheduling / calendar connections - and now this out of nowhere.   Zoom really needs to get better at testing upgrades 

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi Gavin! Many times simply uninstalling/rebooting/reinstalling fixes pesky bugs. This is usually our first troubleshooting step. Let me know if it does not help! 

 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?