cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Why can't I sign out of my paid account to use one of my free accounts on my Galaxy tab 4?

DanGo4th
Newcomer
Newcomer

Why can't I sign out of my paid account to use one of my free accounts on my Galaxy tab 4? I sign out but when I go to attend a meeting with one of my free accounts it puts me in with my paid account profile. This just started to happen with the last update.

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @DanGo4th! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.