cancel
Showing results for 
Search instead for 
Did you mean: 

Why can't I add an alternative host for the webinar

Selena007
Newcomer
Newcomer

I invited someone to be the panelist and I would like to invite her as the alternative host. But when I put her email in, the system says: "Unable to assign "xxxxxx" as an alternative host because the user cannot be selected at this time"

5 REPLIES 5

tywhitmore1000
Newcomer
Newcomer

same issue started sep 1st 2023

Selena007
Newcomer
Newcomer

How to deal with it then?

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Prerequisites for designating an alternative host

 

  • Both users need to be Licensed and on the same account
  • For webinar, the user who schedules the meeting needs both a license and the webinar add-on; the alternative host only needs to be Licensed
  • Alternative hosts must be signed in to Zoom with the correct account in order to be granted the host or co-host permissions
  • Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
  • Zoom mobile app for Android or iOS: Global minimum version or higher

 

Do you and the other person meet all of these requirements?

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Hi  @Frank_TB. There must be another way to assign alternative host to a guest speaker I'm inviting to share their expertise with my guests. It shouldn't matter that they do not have Zoom account to be my guest speaker, or am I missing something? Thank you in advance for your response.

kellymw123
Newcomer
Newcomer

How do you invite a panelist that isn't on the same account, so an external person to co-host a webinar?