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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Who is ADMIN? How can I remove password request?

shirley6
Newcomer
Newcomer

‎2023-07-26 10:39 AM

in zoom pro how do I remove the request that participants need a password? I have tried in settings but it says only ADMIN can do it. Who is Admin and how can I fix this?

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-02 10:26 AM

Hi @shirley6 welcome to the community! Could you please elaborate on 'participants needing a password'?

 

Second, I'd like to point out that Account Settings https://zoom.us/account/setting differ from Profile Settings https://zoom.us/profile/setting. That being said, I would first check the Account Settings for Requirements on Meeting passwords and configure to your liking there - then you should be able to configure at the profile settings level.

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Kester
Newcomer
Newcomer

‎2023-10-11 11:00 AM

I have the same issue as Shirley.  I don't believe RN's reply addressed the issue. The setting Shirley refers to is greyed out and, as she says, labeled "only Admin can change". 

 

I am, as is Shirley, the owner of a pro account, but I cannot find out who is "Admin" for my account.  The support offered by Zoom seems mostly aimed at corporate accounts. Search as I can I find no information on how an owner can find the Admin. Intuitively it would seem the owner should be admin by default.

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