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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

When screen sharing the mouse stutters

Kostadis
Newcomer
Newcomer

‎2022-04-22 12:12 PM

When I am using zoom I find the mouse pointer stutters. In other words, it lags the update. When I stop screen sharing it continues. 

I have an Alienware PC with an nVIDIA 3080 RTX running windows 11 with the latest drivers and the latest versions of the zoom client. 


4 REPLIES 4

AaronD12
Newcomer
Newcomer

‎2023-05-11 10:51 AM

I'm seeing that too. Completely different system: Lenovo ThinkStation with an Nvidia Quadro P4000 video card, latest drivers, latest Zoom, and Windows 11.

0 Likes

idfarmboy
Newcomer
Newcomer

‎2024-09-19 09:02 AM

Did anyone ever get an answer on this?  I too have the issue on a new Lenovo Yoga 9i w/32Gb mem.  Zoom should not be this sluggish.

0 Likes

claucesario
Participant
Participant

‎2024-12-06 03:37 AM

I've faced the same problem here. Don't know how to solve this ....

0 Likes

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-12-12 02:51 PM

Hello Community members,

I'm sorry for the late response and for the inconvenience.

Kindly check out this resource for help with troubleshooting.

Kindly let us know if it helps or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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