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Webcam image on Zoom

beatrizokamoto
Newcomer
Newcomer

Hey there,

has anyone else experienced bad quality and delay on Zoom video after the latest update? since I updated it to the latest version, my video is so bad , it is totally delayed and in really bad quality. It is working normally on GoogleMeet and others apps. It really upsets me since I paid it monthly for working, I get part of my income on that. 

3 REPLIES 3

TrixieG
Newcomer
Newcomer

Mine has been terrible, also. I've experienced it on my own video, and I've seen it in others' images in meetings. Turning video off and then back on fixes it temporarily. I've experienced it with several different computers, several different cameras, and two different accounts.

MarkHeelis
Newcomer
Newcomer

I have been experiencing the same issues. The camera works fine with Skype/Teams/Meets, but for some reason it is freezing with Zoom ever since I got the most recent update! 

JosieG
Newcomer
Newcomer

I came on here for this exact problem. My video keeps freezing, and also only on zoom, no other applications. Is there a way to go back to before the update?