cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Webcam Issue

XavierSzt
Newcomer
Newcomer

Hi,

In my PC webcam mode, i see my background but not my face.

How do i fix it?

X

1 REPLY 1

Jasond
Zoom Employee
Zoom Employee

Hi @XavierSzt ,

 

It could be your PC doesn't have enough power to run virtual background, or you have chosen the option "I have a green screen" but you actually you don't have. Please refer to below support document on how to use virtual background.
https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

 

Thanks for your question!

Jason