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Webcam Issue

XavierSzt
Newcomer
Newcomer

‎2022-01-11 07:56 AM

Hi,

In my PC webcam mode, i see my background but not my face.

How do i fix it?

X

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1 REPLY 1

Jasond
Zoom Employee
Zoom Employee

‎2022-01-11 05:20 PM

Hi @XavierSzt ,

 

It could be your PC doesn't have enough power to run virtual background, or you have chosen the option "I have a green screen" but you actually you don't have. Please refer to below support document on how to use virtual background.
https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

 

Thanks for your question!

Jason

 

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