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Web Zoom Recording

ana1729
Newcomer
Newcomer

‎2022-07-21 12:32 PM

Hello!

 

I recorded a Zoom Meeting while using the web version of Zoom. To my understanding, a recording of this kind is supposed to get saved to the Cloud. However, I didn't own Zoom Premium, so I bought a subscription shortly after the meeting ended, hoping to find my recording stored online. This was not the case. Is there any way to recover this lost recording ? I got no email regarding it either. This was very important (and I subscribed to Zoom almost solely to access it). 

 

Thank you!

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2 REPLIES 2

Happytohelp123
Community Champion | Employee
Community Champion | Employee

‎2022-07-22 11:31 AM

@ana1729 Happy to look into this,  prior to the recording were you on a Pro account or using a free acount?

 

 

ana1729
Newcomer
Newcomer
In response to Happytohelp123

‎2022-07-22 01:24 PM

Prior to the recording, I was using a regular free account.

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