cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

[Web UI] Chat pane jumps around in the presence of threaded replies

shabbyx
Newcomer
Newcomer

I see this pretty consistently in the Web UI:

 

- In a meeting, have people chat (enough for the chat pane to scroll)

- Make sure there are replies to chat messages in threads

- Scroll to the bottom of the chat pane (or be anywhere really, including scroll up and down while the next step happens)

- Have someone else add a chat message anywhere

- Observer that chat pane jumps up automatically every time there is a new message

 

It looks like Zoom is _trying_ to keep the chat pane focused on the same place when it refreshes with new messages, but miscalculates the scroll position. Given that the jump is always upwards, it's almost as if it doesn't take the reply-in-threads into account when calculating scroll position.

1 REPLY 1

shabbyx
Newcomer
Newcomer

This issue seems fixed as of a few weeks ago.