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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Web SDK error

RoyBQ
Zoom Partner
Zoom Partner

‎2023-10-31 09:00 AM

I'm using zoom web sdk and zoom android sdk.

I'm creating all required parameters on my server using a serverToServer authentication.
The android is connecting to a meeting, the web app opens the zoom window but immediately present an error that it cannot join to the meeting (JOIN_MEETING_FAILED, errorCode: 200).

I'm using the same code on the web, it's a production app and I didn't change the code for a few months. I'm using web sdk v2.12.1, it just suddenly stopped working.

The params obj to join is: {

sdkKey: meetingData.zoomSDKKey,
signature: meetingData.zoomSDKToken,
meetingNumber: meetingData.meetingNumber,
password: meetingData.meetingPassword,
userName: ******,
zak: meetingData.zoomToken
}

 

Same payload is working on android.

 

any ideas?

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-10-31 11:32 PM

This is a question more appropriate for the Developers Forum at https://developers.zoom.us/


Ray -- check out the GoodClix website or the Z-SPAN website.