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Watermark Appearing on My Cleint and Nobody Else's

whitwham
Explorer
Explorer

OS: Ubuntu 24.04.2

Zoom: Version 6.6.0

Logged in through work account.

 

A watermark of my email address was showing on my video and shared screens on my zoom client.  The host did not have watermarks enabled in settings and nobody else in the meeting had watermarks.  This is the first time I have seen them.

 

Last time I used this client (two days ago) with the same host and same account there were no watermarks.

 

Why were they there and how can I stop them from appearing?  

 

Thanks

14 REPLIES 14

ago
Newcomer
Newcomer

Same here. As the Zoom Admin I already disabled the watermarks for the whole account.

Linux, v6.6.0, SSO

johnstonnorth
Newcomer
Newcomer

Same issue. Everything fully disabled within account settings but still shows when using the client. Doesn't show when using web-browser.

 

Arch Linux.

v 6.6.0-1

 

aljinovic
Explorer
Explorer

Same for me, started after the last update.

flyinghorses
Newcomer
Newcomer

Can confirm, a watermark recently appeared during the calls. Moreover I can't remove it via website settings as proposed via this support article, because the "Add watermark" is missing from my options completely:

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068115

J_Smols26
Newcomer
Newcomer

Same here!  Seeing my email as a water mark all over the screen (even over the videos of the people on the zoom).  This is on a reoccurring zoom meeting that I jump in daily, and I'm seeing it as a co-host!.  Yesterday, it wasn't there.  This morning, I pushed through a zoom update and now I'm seeing it.  Tried looking through the settings (that can be accessed by a co-host) and I don't see anything that can turn it off.  It's distracting.  I know the host and he didn't turn it on.  No one else is seeing the water marks (those who are also co-hosts and those who are regular participants).  I'm logged into the Zoom app on my computer and so are most of the others on the meeting. Definitely due to the last update.  Zoom, please fix this!!  Thank you 🙂

AJungstand
Explorer
Explorer

Same here! It's disturbing and annoying. Any idea to remove it is welcome. Thank you in advance!

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello Community Members,

We're sorry for the inconvenience, and thank you for your contributions.

We have flagged this concern to our engineering team for investigation. We will update you on this thread once we have the information.

For now, thank you for your patience and understanding.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

zoooooomer
Newcomer
Newcomer

Thank you for putting attention toward this. In addition to what's described above, my zoom client (latest release, latest ubuntu, wayland) also puts silly eyebrows on my guests' faces in business meetings, poorly, which neither they nor I appreciate.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi everyone,

 

I wanted to let you know that the fix will be included in the next release. Thank you for your continued patience and understanding.


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Thanks for letting us know.

Hey!

 

While the new version 6.6.5 (5215) for Ubuntu Linux removes the watermark (the username/e-mail), the overlay that came with it and that darkens the shared content is still there.

 

So when another person is sharing their screen, I see it through an overlay. Similar effect to when monitor brightness is turned down or looking through sunglasses. But only for the shared content.

 

This was also the case with 6.6.0, but it had the watermark on top it. Now it is only the overlay.

 

From my perspective, only half the problem was solved with 6.6.5.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @4p98tahrsd,

 

Thanks for following up and sharing these details! Version 6.6.5 should have resolved the watermark issue that appeared in earlier Linux releases. Our internal team hasn’t been able to reproduce the dark overlay you described, so we’d like to take a closer look at your specific setup.

 

Could you please submit a support ticket and include the following:

  • A screenshot or short screen recording showing how the shared content appears darker
  • Your full OS version and environment details (e.g., Ubuntu release, desktop environment, display settings)
  • A link to this Community thread for reference

You can open a ticket here

 

This will allow our engineers to review your logs directly and continue investigating.
Thanks again for helping us improve the experience!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

The new version worked for me.  Thank you.

For me as well.  Kind regards