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Waiting room video with sound - can sound be unmuted automaticly?

Sergej15
Newcomer
Newcomer

I have a paid Zoom and I just uploaded a video with sound for my waiting room.

Before I let my participants in I have a "elevator music" with a pictureso they see that they will be let in soon.

The problem is that music is automaticly muted and if there's an option that sound starts playing automaticly.

If I can't do this is there another solution for this? I just want music in a waiting room with a picture.

Thanks

3 REPLIES 3

aknowles
Newcomer
Newcomer

Following!! I'm having the same problem. 

GuestGhost
Newcomer
Newcomer

When our people enter waiting room, in past I would make sure their mic & camera turned off (muted) I would Welcome them & verbally do a count down for voice check. They would all tell me in chat they heard me. I then turned on my CD player with appropriate music & no one can hear it! This does NOT make any sense! Anyone understand this?? Please??? 

ahelman
Newcomer
Newcomer

Did anyone answer your question about how sound can actually play in the waiting room? I used both loom and Zoom downloadable videos. The video worked on the admin side but did not play in the waiting room.

 

I appreciate any support.