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Waiting room - enabled randomly

Willwhy
Newcomer
Newcomer

Waiting room has been turned off in the settings for months but it is randomly turned on in some meetings.  Has anyone else seen this?

 

Thanks

4 REPLIES 4

Bort
Community Champion | Employee
Community Champion | Employee

Are you occasionally using your Personal Meeting Room or an older, previously scheduled meeting? If you disabled Waiting Rooms in your Settings, that has no effect on already scheduled meetings and your Personal Room. I'd suggest checking your Personal Room settings (Meetings page > Personal Room tab > edit) to ensure WR is disabled there as well. 

this is not the fix. 

darenjohn
Newcomer
Newcomer

Same thing for me but worse. Everyone starts in the waiting room, all the time, even though I have the option OFF.  Annoying.  Zoom is a terrible application and the support does not exist.

I've never seen anyone from Zoom step in here to answer a question. What a blackhole. 

Hugo_Martinez
Newcomer
Newcomer

Today we experienced the same behavior, some already scheduled meetings started to send people to the waiting room, especially recurrent meetings. Any idea why this is happening?