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Virtual background

Risa1
Newcomer
Newcomer

‎2022-09-28 09:03 PM

I'm having issues trying to use virtual background. I've set it up and have it turned on but keeps telling me to enable. its already enabled. I've signed out also and still no change. 

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1 REPLY 1

Sashikanth-SE
Zoom Employee
Zoom Employee

‎2022-09-29 02:38 AM

Hi

 

Kindly check if the settings is enabled at the account level and if the Laptop meets the minimum hardware requirements.

 

Please find the links for setup and system requirements below.

 

https://support.zoom.us/hc/en-us/articles/210707503#h_01ED77SXVP5NET5JX7TN099ZKH

 

https://support.zoom.us/hc/en-us/articles/360043484511