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2023-05-10 05:46 AM
I had a problem that i can’t use zoom virtual back ground i already updated it
my mobile type samsung galaxy A21s
can anyone help
BR
Saif
2023-05-10 10:41 AM - edited 2023-05-10 10:41 AM
Hi @Saif7 I'm sorry to hear that virtual backgrounds haven't been working for you! Please doublecheck the specs for your phone against our Zoom Virtual Background system requirements and make sure that it meets the minimum requirements for Android. I would recommend checking the GPU specifically because it looks like some of the A21s phones may not meet the minimum requirements. I hope this helps!