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Virtual background not loading

sam4
Newcomer
Newcomer

‎2021-10-11 04:43 PM - last edited on ‎2022-03-03 01:41 PM by Community Moderator | Employee

I have been able to use virtual backgrounds without green screen until I updated zoom. All virtual backgrounds are gone. They will not reload. Does anyone know why? Tool is no good without this feature as I zoom on laptop from multiple locations.

3 REPLIES 3

Molly_2021
Newcomer
Newcomer

‎2021-10-11 04:48 PM

 

use the part where it says zoom security, then it says camera and you click, there appears virtual background click there and that's it.
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sam4
Newcomer
Newcomer
In response to Molly_2021

‎2021-10-11 05:02 PM

please clarify! can you show me a screen clip?

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sam4
Newcomer
Newcomer
In response to sam4

‎2021-10-11 05:11 PM

If you are referring to the Virtual Background slide bare in settings i have already set that to "enable"

sam4_0-1633997482858.png

 

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