Virtual background doesn't work.

[JessicaVlasova]

Does anyone know why I can't use a virtual or blurred background on a basic plan? I used to be able to but the options disappeared. I have an apple mac with all the requirements needed to set up a virtual background. 

[colegs]

@JessicaVlasova did you upgrade or change anything on the Mac lately?  If it was there, nothing has changed on the Zoom side regarding Blur and VB, so I am wondering if another change is conflicting with Zoom now.