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Virtual background doesn't work.

JessicaVlasova
Explorer
Explorer

‎2022-03-07 01:08 AM

Does anyone know why I can't use a virtual or blurred background on a basic plan? I used to be able to but the options disappeared. I have an apple mac with all the requirements needed to set up a virtual background. 

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1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

‎2022-03-07 09:25 AM

@JessicaVlasova did you upgrade or change anything on the Mac lately?  If it was there, nothing has changed on the Zoom side regarding Blur and VB, so I am wondering if another change is conflicting with Zoom now.

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