Virtual Background Randomly Changes During Meeting

[lb19]

I'm often on zoom meetings using a virtual background from an uploaded image, and it will randomly change to a different virtual background without me doing anything. I can't tell that it has changed but others on the call can see it changed. Sometimes two backgrounds will randomly switch back forth multiple times within seconds. 

I have tried updating my app, and it has not solved the problem.

[CarlaA]

Hi @lb19! Background switching isn’t expected behavior.

Try removing unused backgrounds (Zoom App Settings > Backgrounds & Effects), updating your graphics drivers, and toggling Settings > Video > Advanced > Use hardware acceleration for video processing off/on to see if it stabilizes.. If it still happens, reinstall Zoom from zoom.us/download. As a quick fix during meetings, switch to “No background” and then re-select your chosen one to reset it.

I hope this helps!