How do remove the animal image

[Rugbyref73]

Hi,

Somehow I have managed to get an image of Animal from the Muppets on my background and I can not remove it. I have done all the obvious like selecting a different background or even selecting 'none' as a background image. But the animal image overlays every image I select even a 'none' background and I have no idea how to remove it. I have been through all the possible settings but no joy?

I have even uninstalled on my Mac, and re installed it and nothing had changed.

This has caused me issues today as I was not allowed to join a government backed meeting because I could not remove it? (link to image attached)

I hope there is someone out there that can help me?

Thanks

link of background image 

[stueker · Accepted solution]

Dear @Rugbyref73 ,
the virtual background that you are seeing seems to be produced by the Mac OS, instead of Zoom.
When you are in a Zoom meeting, you should see a camera icon (white camera on a green square in the task bar at the top of your screen.
When you click on that, you should be able to set, modify the effects put onto the video in video meetings that are created by Mac OS.
Please also see this support article from Apple:
https://support.apple.com/guide/facetime/change-your-background-during-a-video-call-fctm5d63d271/mac