Viewing Zoom Meetings Archive during retention period | Community
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Newcomer
September 1, 2023
Question

Viewing Zoom Meetings Archive during retention period

  • September 1, 2023
  • 2 replies
  • 0 views

Hello Zoomers - We have Zoom Meetings Archiving enabled.  In the dashboard, I can see it archived the meetings but I cannot find a place within Zoom to view the contents of the archived files (mp3, mp4, vtt, etc).  I am an Admin with full permissions to access anything in our account. 

 

I know these files are accessible via the Archive API but I want to view them on Zoom directly before developing apps to make the APIs calls necessary to retrieve these meetings. Our archive retention period is set to 30 days so this should be possible.

 

Is there an Archived Meetings page I am just not finding somewhere?

2 replies

newl
Education Ambassador
Education Ambassador
September 1, 2023

Hi @Sean_007 ,

 

Be aware that it is VERY easy to inadvertently record a meeting to your "Local" computer instead of recording to the "Cloud". In that case you will not find the recording within Zoom's GUI.

 

If you are sure that you have recorded to the cloud then it sounds like you are looking for "Recording Management" , which is located  in the Zoom Admin section.

 

Account Management > Recording Management

 

Once in Recording Management you should be able to click on a given recording and download, share, delete the individual files created durning the recording.

 

Hope this helps!

 

@newl 

Employee
November 1, 2023

@Sean_007 you can only retrieve/download the archvied data using APIs today.