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gdzw
Newcomer
Newcomer

Hello,

 

When I  join  a Zoom  meeting, VIEW GALLERY and other view options do not appear on my screen.  There are no such buttons or icons to click on.

 

i might add that I have the impression that my downloading of Zoom Client is not functional.

 

I am using an old Apple Macintosh that the local Apple store modernized it with recent updates.

 

Thank you.

6 REPLIES 6

Rupert
Community Champion | Customer
Community Champion | Customer

@gdzw 

 

Does this happen with any meeting?

 

It could be that you are joining a Zoom Webinar as an attendee, which would mean you would not be getting the typical Meeting controls 

 

Rupert

Diane26
Newcomer
Newcomer

I am having the exact same issues. The problem appeared after my MacBook Air died (via a glass of water) and I started using a brand-new Mac Desktop. HELP!

Thanks 

gdzw
Newcomer
Newcomer

I found out that my problem was that I was entering zoom via my brouser and no the app.  With the brouser (safari) I did no t enter the "full" version of zoom.

 

That was the problem with mine as well! Thanks for helping. 

Ljmar
Newcomer
Newcomer

I tried going through the app on my iphone..... are you saying i should go through browser (safari) and get in that way to get full controls? I really need to see both of my patients at the same time.