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Video not working

captmal2517
Newcomer
Newcomer

I have tried all of the troubleshooting fixes to get my camera to work. I have a basic plan. The app is not giving me any errors the screen is just black. The camera is working, I've updated my drivers, uninstalled and reinstalled zoom, checked permissions and firewalls, and restarted my laptop but there is no change.

1 REPLY 1

TDdoc
Newcomer
Newcomer

Didi you ever receive response from ZOom. Im having same issue.No video only on zoom