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Video issues

Francis76
Newcomer
Newcomer

‎2026-01-02 09:29 AM

People cannot see me during video meeting even if my camera is turned on. Can someone help me solve this issue?

Topics:
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hoodee23
Zoom Employee
Zoom Employee

‎2026-01-05 03:51 PM

Hi Francis76,

Thank you for joining the Zoom Community! 


Please follow the steps in this KB, Troubleshooting camera issues during a meeting, to check your video settings, ensure the correct camera is selected, and verify that no other applications are using your camera. 

If you’ve already tried the steps and the issue continues, please submit a Technical Support Ticket so our engineers can help further. Here's the link to contacting our Support Team.

Thanks!

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