Video is not converting
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2023-06-18 03:18 AM
Hello together,
I have a problem with my recorded Zoom video. When I double-click the video it is not converting. Can somebody tell me how I can convert the video so that I can watch it?
Thank you.
- Topics:
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Recordings
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Video
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2023-06-18 02:53 PM
hi schutzschild,
Convert using the Zoom desktop client
For versions 4.6.10 or higher, you can't convert local recording files by double-clicking the Zoom files. You must follow the steps below to manually convert the files:
Sign in to the Zoom desktop client.
Click the Meetings tab.
Click the Recorded tab.
Select the meeting topic with the local recording.
Click Convert.
Troubleshooting local recording issues – Zoom Support
thanks, eliot
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2023-06-19 02:24 PM
When I open the desktop client I can't see my recorded file under "recorded". It says "no recorded meetings".
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2023-08-09 07:39 PM
This is not working - I have updated to the latest version - its a critical meeting - I really need this recording - is there somewhere I can send the file to be converted? - been stalled here for a long time
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2023-06-19 01:34 AM
If you close your laptop or turn off your computer while the recording is converting, it will stop the conversion process. If you change the name of the double_click_to_convert. zoom file(s) while the recorded meeting is converting, it may corrupt the file and not convert correctly.
Regards,
Will
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2023-06-19 02:20 PM
I did not do the things you write. I didn't close anything and didn't change any name of the file.