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Fredrick
Newcomer
Newcomer

‎2023-02-06 06:23 PM

I just got off a Zoom meeting and the participants could hear me but they couldn't see me. Everything looked normal on my end. I could see me and all of the other participants but all they could see was a black box w/ my name is it.

 

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2 REPLIES 2

Jameswalter
Contributor III
Contributor III

‎2023-02-06 09:40 PM

Click System Preferences. Select Security & Privacy. Scroll down and click on “Camera” Make sure that the box next to Zoom is checked under “Allow the apps below to access your camera.

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sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-06 10:05 PM

Hello there,

 

Steps to troubleshoot:

 

https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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