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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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Fredrick
Newcomer
Newcomer

I just got off a Zoom meeting and the participants could hear me but they couldn't see me. Everything looked normal on my end. I could see me and all of the other participants but all they could see was a black box w/ my name is it.

 

2 REPLIES 2

Jameswalter
Contributor III
Contributor III

Click System Preferences. Select Security & Privacy. Scroll down and click on “Camera” Make sure that the box next to Zoom is checked under “Allow the apps below to access your camera.

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello there,

 

Steps to troubleshoot:

 

https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.