Video Dark background

[Linda64]

Whilst my face is clearly displayed when conducting a meeting, my video background is constantly darkened even though I have set the tick box to adjust for low light. Does anyone have any recommendations as to how to lighten the background. I have also unset the tick box for low light and this does not seem to make any noticeable difference.  

I am using version 6.3.1 on an HP Envy 360 2 in 1 laptop and using HP's inbuilt Truevision 5 MP camera.

[Bri]

Hi @Linda64 Do you have the portrait lighting setting enabled? 

[Linda64]

Hi, thanks for the suggestion. I did not have portrait lighting enabled. However, once I enabled it, it did not make any difference to the darkened background. Do you have any other suggestions?