Get work done more efficiently with Zoom AI Companion. The AI Companion Onboarding Center is now live!
Learn moreEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2021-10-25 02:10 PM
I’m using zoom on an Apple Macintosh, and I’ve used various audio interfaces with difficulty. The audio device shows up in the audio settings window of zoom, but when I click on it to test it, the meter doesn’t move and I can’t hear the playback of the test. I switch to an alternate, same story. Only the internal microphone works with no problem.
This happens with a USB audio interface, and with the line input of the Macintosh itself. I go into the mac’s audio midi setup utility, and fiddle around with different sample rate and bit rates, changing the system input to the one I want, and eventually something works but it’s not consistent. Why doesn’t it just work?
The other problem I have with audio is that after I’ve done the audio test and it works, and I join with computer audio, I’m still muted even though I am the host. Am I missing a preference or a menu setting?
2021-11-10 09:41 AM - edited 2021-11-10 09:44 AM
Hey @Dan-T, can you share the name of the audio interface you're using with Zoom?
You can also look into this Paytm Insider guide on Audio Optimization For Zoom.us here https://insider.in/audio-optimization-for-zoom/article (not sure if this will help but good info here! 🙂)
Looking forward to your response!