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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Users

Brab35
Newcomer
Newcomer

Two licensed users were attempting to host a meeting, but zoom kept kicking one of us off saying we couldn't both be hosting simultaneously.  How can I rectify this?

 

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

It is not clear what you mean by "two licensed users". Are these 2 users on an account which has 2 licenses? or are these 2 users on an account which has one license? or are these 2 users who each have a licensed account but are accessing the same account which has one license? It sounds like the account only has one license. The licenses on the account controls access.