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Usage report showing asterisk instead of names?

SaraTanasovich
Newcomer
Newcomer

‎2022-03-31 12:53 PM

Please help!  When trying to pull usage reports post meeting I see asterisk instead names and email addresses.  How can I fix this please?

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2 REPLIES 2

RobertS
Contributor I
Contributor I

‎2022-03-31 01:06 PM

As far as I know, this happens on certain account types like HIPAA complient accounts. HAs this happened before when you tried to download the report?

Interpretation = live translation by people for people
We specialise in organising and running events with interpretation.
Robert
email: roberts@onlineinterpretersworldwide.com
www.onlineinterpretersworldwide.com
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SaraTanasovich
Newcomer
Newcomer
In response to RobertS

‎2022-03-31 01:16 PM

Thank you for your help!  That's it!