'Unknown error occurred'

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2022-03-20 07:08 PM
I keep getting this message and I don't know what to do! This just started happening and i've tried deleting and re-installing the app and nothing has worked.
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2022-03-20 07:34 PM
@Hashmat the error is indicating that your machine is having trouble connecting to the Zoom servers. Can you please try clearing your browser cache and trying again?

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2022-03-20 07:41 PM
I just tried that and it still didn't work!
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2022-03-20 08:31 PM
Are you running through a proxy or VPN?
We will likely have to open a support ticket since I would not be able to investigate any issues through community.

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2022-03-20 08:36 PM
I'm not running a vpn and i've disabled my proxy settings.
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2022-03-20 08:37 PM
OK, we can get a support ticket opened so that someone can work directly with you to try to find the issue.

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2022-03-20 08:38 PM
I sent in a ticket earlier I just hoping someone could respond on here, but thank you!
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2022-03-21 07:34 AM
Unfortunately, the support site is not connected to the Community, but I have been told that your ticket has been picked up so hopefully you will hear something back soon.
