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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to login

SBZ
Newcomer
Newcomer

‎2021-08-24 03:15 PM

I'm unable to login using my google account on Mac. It says connection error. Connection is just fine/ I have tried restarting the computer and reinstalling zoom as well. Issue not resolved. I run class for my business via zoom and its impacting all my work. 

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-31 10:33 AM

Hey @SBZ, it's been some time since you've run into this problem. Are you still experiencing this issue? You can also try creating Zoom credentials, by going to zoom.us/signup and using the same email address to your Google account. After doing so, you'll have Zoom credentials to log into your Zoom account. Log out and sign back into your Zoom Desktop Client and Zoom web portal with your Zoom credentials and see if that helps!

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Zoom Community Moderator
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