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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Unable to login using Zoom Linux client and proxy

ejschwar
Newcomer
Newcomer

‎2023-11-14 08:56 AM

I'm having trouble signing in using Zoom Cloud Meetings 5.16.6 (382) for Linux.  If I sign in with SSO, I am prompted to log in using my browser, and then the Zoom Cloud Meetings client says "Connecting...".  After ~30 seconds, the Zoom client goes back to the login screen and displays "Timeout".

 

Recording of problem 

 

I use a proxy, which is configured in the Zoom client.  I have tried various combinations, including manually configuring.

 

Looking at the connections that are being made by zoom, I see:

 

~ $ cat /tmp/strace | fgrep connect | fgrep htons 11:53:57
433620 connect(93, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("136.226.18.24")}, 16 <unfinished ...>
433620 connect(93, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("136.226.12.24")}, 16 <unfinished ...>
433619 connect(93, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("136.226.18.24")}, 16 <unfinished ...>
433681 connect(110, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("192.229.211.108")}, 16 <unfinished ...>

 

136.226.12.24 is our proxy.  129.229.211.108 appears to be part of the edge cast CDN.  So, Zoom appears to be connecting to this address without using the specified proxy.  I can't be sure that this is the cause of the timeout, but it is the best explanation I have at the moment.

 

Is anyone able to login on Linux with a proxy?

 

Thanks,

 

Edward

 

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