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Unable to get HD recordings of my Zoom meetings

Subhanjan
Newcomer
Newcomer

Even after enabling all settings as I have found in the community i am unable to get more than 360p recordings of my Zoom meetings. Can anyone help?

1 REPLY 1

Jameswalter
Contributor III
Contributor III


There are a few reasons why you might be unable to get HD recordings of your Zoom meetings. Here are a few things you can try:

Check your internet connection. Zoom recordings require a strong and stable internet connection. If your internet connection is slow or unstable, it could be causing the recording to be of lower quality.
Check your Zoom settings. Make sure that you have selected the "High Definition" option for your recordings. You can do this by going to Meetings > Recording > Recording Settings.
Update your Zoom software. Zoom regularly releases updates with bug fixes and performance improvements. To check for updates, open the Zoom app and click on the Help menu. Then, select Check for updates.
Contact Zoom support. If you've tried all of the above steps and you're still having trouble, you can contact Zoom support for help. You can find the contact information on the Zoom website.