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Zoom AI Companion2022-02-01 04:43 PM
I own two pro accounts. They are configured exactly the same. I am the owner of both accounts. When I try to add a background to one of the accounts I cannot do it. I sometimes get an error message that the Admin had locked out that option. This is not correct nothing is blocked.
I am using the latest version of Zoom, with an iMac running 64 gig of memory and an i7 processor. OS is current Monterey 12.1.
Any help appreciated. Thanks
2022-02-08 02:14 PM - edited 2022-02-08 02:15 PM
Hi @njtom, have you made sure that the setting is enabled and not locked with the Admin settings for users on the account at https://zoom.us/account/setting. Or if the users are not associated within your Zoom account, have them double-check those admin settings that maybe locking the option for them as well.