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Unable to Live stream

goyal6624
Newcomer
Newcomer

Bought a pro license an hour ago, can't call or chat with zoom live support unless I shell out more dollars. oom was great last year but has become greedy and added more complex features that all cost money.

 

Downloaded the app "Livestream" and now I get error "You can not stream to this platform" and all 4 platforms are greyed out. I am owner of the account and have full privileges. Someone please help me livestream to my facebook group that I am admin of. 

7 REPLIES 7

jehansalem
Newcomer
Newcomer

I am having the same issue. If I can't get Zoom to livestream, I have little use for it. Was your question answered? Please, let me know what the issue is so I can take the correct steps to solve it. 

MJack
Newcomer
Newcomer

I'm also having the same issue.  Enabled Live Streaming under Advanced Meeting settings and select available options.  The custom Live Streaming button is still grayed-out.  Also if I add or remove any of the other selections, the Live Stream app doesn't reflect those changes.

Sue38
Newcomer
Newcomer

I'm having the same issue sadly

goyal6624
Newcomer
Newcomer

Login to the web. Go into settings and enable Live Streaming under Advanced Meeting settings and select available options for each of the streams. That should help. Sadly there is no direction or help from Zoom for newbies without shelling out dollars.

I am trying to do this but I can't locate the Enable Live Streaming option under Advanced Meeting settings. Any advice where to find this setting? 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello community members!

You can check out this article for livestreaming Zoom Events meetings and webinars.

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059839

 

I tried to follow the steps in the above link, however there is no option in my In Meeting Settings Advanced for allowing live streaming