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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

UNWANTED DEFAULT EMAIL

Tur
Newcomer
Newcomer

‎2022-01-09 10:53 AM

Hi, just purchased PRO. The same issue continues as with the free version: when sending invites through default email A FAMILY MEMBER'S GMAIL EMAIL ADDRESS appears only. I am unable to change this. Giving me grey hair right now. Please can someone help??

 

(Yes, my profile has my correct email address, and I sign in using my personal email address and yes, I already tried uninstalling and installing Zoom again. None of this helps. I cannot send out email invites under someone else's name. We truly don't know what to do.)

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2 REPLIES 2

Arps
Community Champion | Employee
Community Champion | Employee

‎2022-01-10 07:08 AM

Hello!  
I'm sorry that it's giving you trouble.  What integration are you using to generate and send the meeting invites?

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Rachel6
Newcomer
Newcomer
In response to Arps

‎2022-01-25 02:46 AM

Hi

 

I am having the same problem, I'm not sure what you mean, I am using the option on Zoom to email invites and it defaults to an old gmail address, I want to send from my personal outlook address, can you advise?

Many thanks

Rachel

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