cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Troubleshooting Virtual Backgrounds on Xoom: Mac vs. Android

AliAnsari
Newcomer
Newcomer

Hello everyone,

I recently encountered an interesting issue with Xoom, and I thought I'd reach out to the community for some guidance. Here's the situation: I've been trying to set up virtual backgrounds on Xoom, and I've noticed a peculiar difference in functionality between my Mac and my Android device.

On my Mac, I've had no trouble uploading and using virtual backgrounds for my video calls on Xoom. It's a fantastic feature that adds a touch of professionalism and creativity to my meetings. However, when I attempted to do the same on my Android device, I hit a roadblock. The option to upload a virtual background simply isn't available.

Now, I'm left wondering if this disparity in functionality might be due to my free user status on Xoom. Could it be that paid users have the benefit of using virtual backgrounds on Android, while free users are limited to the Mac platform?

If anyone has experienced a similar issue or has some insights into this matter, I would greatly appreciate your guidance. It's possible that there's a workaround or specific settings I need to adjust, and I'm eager to make the most of this feature on all my devices.

Thank you in advance for any advice or suggestions you can provide. Your expertise will go a long way in helping me solve this Xoom mystery!

0 REPLIES 0