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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Trouble with Start Video Button

rmyers
Newcomer
Newcomer

‎2022-02-01 06:47 AM

I was in a meeting the other day with my camera off. I wanted to turn my camera on for a little while, and I clicked the "Start Video" button. Nothing happened. I repeated clicked it and still nothing. The meeting participants could hear me, so the host did a "Ask to Start Video" request. When I accepted their request, my camera came on without a problem. The host said they never disabled my camera. Does anyone know why my Start Video button just wouldn't work for me?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-27 02:23 PM

Hi @rmyers , thanks for your contribution! I'm sorry that I did not get to you sooner, but I'd be happy to assist you. 

These minor glitches usually occur if the Zoom app has not been updated. Please uninstall and reinstall the Zoom application.

  1. Run CleanZoom to uninstall Zoom completely.
  2. In the download center, download and install the 64-bit Zoom client for meetings.
  3. Once installed, open the Zoom desktop client, and test. 

I hope this helps!

Moderator

Zoom Community Team 

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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