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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Webcam remained active after leaving Zoom meeting

hh7
Newcomer
Newcomer

After attending a regular meeting and clicking the "Leave Meeting" red button in the main Zoom window, I noticed that the green webcam indicator on my computer remained on.

I discovered that there was still an open pop-up window displaying only my own video in real time. This pop-up could only be switched off through a "Leave Meeting" button (in white), but there was no audio and no other participants visible, since I had already left the meeting from the main window.

  1. What could have caused that video pop-up to remain active after leaving the meeting?

  2. Was my video still being transmitted to other participants?

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @hh7 ,

if you chose to leave the meeting then all the windows will have closed. You camera could have stayed alive if other processes were still using it. My Mac will leave the camera active after i leave meetings and then times out after a while.
all the best

John