Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2023-08-24 07:38 AM
Hi,
I really need help on an ongoing issue, due to which I had to leave a work meeting
My zoom desktop app says that my zoom is unable to detect the camera and that it should be powered on in my computer. I have tried all the solution on the zoom website and seen to it that each one is resolved. Access to my camera both on zoom and desktop is given. But yet the problem persists. It if continues I will not be able to attend important zoom meetings which will lead to severe consequences. Can someone please help me out?
2023-08-24 10:11 AM
Hi @Andrea-Cutinho thank you for posting for the first time and welcome to the Zoom Community!
I'm sorry to hear that you're having issues with using your camera on Zoom. Would you be able to confirm which of these troubleshooting steps you have taken?
Carla,
Zoom Community Team
2024-04-23 09:31 AM
Hello, I have a Mac and have tried all the recommended troubleshooting steps here. Sometimes I get a brief message, which disappears, saying that the background is loading and do I wish to continue. Sometimes the camera simply doesn't appear. It used to work fine. Please help me since I work remotely and need the camera.
Cathy