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2024-08-20 02:06 PM
I am the owner of two Workplace Pro accounts for our small business. I want to transfer one of the licensed users from account A to account B. The user has no unique settings, data or recordings that need to be brought over. He will use the same business email address. I just want him to be a user in account B, not account A.
Do I delete the user from account A and then assign him a license from account B? Or can I transfer his license from account A, thereby avoiding purchasing a license in account B?
Solved! Go to Solution.
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2024-08-20 02:41 PM
Hello @mnelson1206,
Welcome to the Zoom Community! We're glad to have you here.
I'm sorry, transferring a license from one organization to another is not possible.
You may check out this article on how to add an existing user to a different account.
If you need further assistance, please let us know.
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2024-08-20 02:41 PM
Hello @mnelson1206,
Welcome to the Zoom Community! We're glad to have you here.
I'm sorry, transferring a license from one organization to another is not possible.
You may check out this article on how to add an existing user to a different account.
If you need further assistance, please let us know.
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2024-08-27 04:09 PM
Hi @mnelson1206!
Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.
If you need further assistance, please let us know.
Have a great day!
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2024-09-03 02:11 PM
Hi @mnelson1206!
Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
If you need further assistance, please let us know.
Have a fantastic day!
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