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Timestamp Disabled but still appears

Zoomingusa711
Newcomer
Newcomer

‎2025-07-11 11:03 AM

Timestamp is unchecked for my Zoom Account and for the entire workspace as I am an Admin.  However, it shows up on all recordings for me and the entire team.

 

I see that many people have had this issue.  Can someone share how to resolve or a workaround?

Topics:
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Tash_Balaguer
Zoom Employee
Zoom Employee

‎2025-07-14 07:36 AM

Hi @Zoomingusa711 

Thank you for reaching out and I hope all is well.
 
I suggest you submit a ticket here with the following details so our Support Team can assist further:
 
  • Meeting ID / Phone Number
  • Impacted User(s)
  • Screenshots
  • Details
    • Date
    • Time
    • Duration
    • Errors
 
Thank you and Have a great rest of your day.
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