cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Time lag during screen share

Sarasschool
Newcomer
Newcomer

‎2021-09-20 02:22 AM

Hi,

Since downloading the latest version  (Version: 5.7.6 (31792.0820 ) I'm having problems when sharing screen (something that never happened before). I can still see and hear participants well, but I see myself with a time lag and kind of weird slow motion movements. And if I try to share a video it also plays out of sync/with time lag.

has anyone else had this problem? I'd be very grateful for any ideas how to solve it.

Thanks, Sara

0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-24 11:03 AM - edited ‎2021-09-24 11:04 AM

Hi @Sarasschool, check out Zoom keeps crashing when someone shares their screen, it seems like this resolved the interruption the user was having during their meeting! 

 

Let me know if this solution helped! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes