The speakers work fine, but the sound does not play when headphones are connected

[Dlin2182]

When I turn on zoom, the speakers work fine but the sound does not play when the headphones are connected. I have confirmed by opening youtube that the headphones play sound properly, but the zoom never plays sound with the headphones and this bothers me a lot.

[Marvin3]

Hello Dlin2182.  I found I had the same problem with my zoom meeting this morning, even though my blue tooth speakers were connected to computer.  In the check audio window, it would only let me select my speakers as audio.  I am working on figuring it out, but have had no success so far.  seems to be a problem with zoom.  I will post back here when I find a solution.

[JanaStKo]

I have the same issue and it is very annoying can somebody suggest why it is and how to fix it? I haev MAC IOS and compatible apple wired headphones which work with everything else but zoom,

[Annavol96]

Hello, guys

I faced with the same issue on my Asus laptop, check you noise canceletion settings, and if it enabled try to turn off this function. In my case it helped

[blinden0122]

I'm having the same problem. Headphones work fine on youtube but not on Zoom