cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

The computer freezes and turns to a blue screen while using Zoom

SHENHAV1
Newcomer
Newcomer

‎2024-03-22 06:37 AM

Hello,
I have an HP laptop that every time I use zoom through it my computer freezes and turns into a blue screen. I send the computer to the HP lab for repair and they said it was not a problem with the computer but with the zoom on my computer. 
I updated the zoom on my computer to the newest version and it still happens. 
I would appreciate your help on what to do about this is a glitch that happens when I use zoom. 
Thanks,
Shenhav

Topics:
0 Likes
0 REPLIES 0