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Switching from Desktop meeting to Mobile meeting always starts video on Mobile device

Jay_R
Newcomer
Newcomer

I have all my settings for starting audio / video when joining a meeting to off.  This works fine when first joining meetings from desktop or mobile. However, if I join a meeting via desktop and then use the "switch to" feature on mobile while the meeting is still active, the video on my mobile device auto starts.

 

OS is Ubuntu

Mobile is Android

All updated to latest version

3 REPLIES 3

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @Jay_R 

Your mobile app with the option Always Turn Off My Video is enabled?

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Huma

Jay_R
Newcomer
Newcomer

@Humashankar Yup, every turn off my video is off on both PC and Mobile.  I think this is a bug with the "switch" feature during a meeting.  Initially joining meeting via PC and Mobile I don't get this issue.  On when switching mid-meeting to mobile.

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @Jay_R 

To further investigate, can you add your feedback here.

Sending feedback to Zoom

 

Regards

Huma